News and Updates

NEW Mathcad Smart Search

Posted by Software @ Penn State | 02.19.2015

Introducing "Smart Search" and more...??The award winning Mathcad PTC eSupport Portal continues to get even better - with a commitment to optimize your success using and administering PTC products. The latest maintenance releases introduce a new search capability, updates to case logging & viewing, and a new tool to manage all your technical support alert preferences!

January Update!  A "Smart Search" Experience – Improved UI, UX & Knowledgebase functionality. We are happy to announce that our new Search experience – based on your feedback – is now available! Click here for release notes:

Highlights include:

-A self-learning engine that gets better the more you use it. It learns inputs and displays more consistently over time to give you accurate results

-Advanced filters and auto-suggestion (type-ahead) with popular queries

-Includes PTC Community content with 20,000+ discussions, blogs, and documents

-Knowledge-base includes 45,000+ articles in English, Japanese or Chinese, with ~250 added or modified each week


Don’t Have a PTC eSupport Account? ?Click here to create one and start using the eSupport Portal today!